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Ax-06 Change Enablement – Senior Associate

hybridCOseniorfull time

Job Description

Oceans Code Experts is looking for talented individuals that are ready for the next step in their career, we offer a collaborative professional environment as full of rewarding experiences as it is of challenges.

A Senior Azure Cloud Engineer at Oceans can expect to work on multiple projects, work with a cross-functional team, and are transparent about time and tasks to help clients understand the progress of their projects.

Candidates must LOVE helping people, solving business problems, and pushing themselves to slay the next beast of a project.

Job Summary

Oceans Code Experts is looking for a Senior Associate for the Ax-06 Change Enablement position. This role involves utilizing IT Operations, ITSM, and Change Management expertise to drive successful ITIL Change Enablement practices within a fast-paced, globally distributed environment.

Job Requirements

Job Responsibilities

  • Implement and oversee ITIL Change Enablement / Change Management practices.
  • Manage multiple concurrent changes with a keen attention to detail.
  • Facilitate communication and coordination among technical and non-technical teams.
  • Utilize ServiceNow ITSM and CI/CD-enabled delivery models.

Job Requirements

  • +4 years of experience in IT Operations, ITSM, or Change Management roles.
  • Bachelor’s degree in information systems, Engineering, Computer Science, or equivalent experience.
  • Strong understanding of ITIL Change Enablement / Change Management practices.
  • Excellent communication and coordination skills.
  • Comfortable working in a fast-paced, globally distributed environment.
  • Working knowledge of ServiceNow ITSM and CI/CD-enabled delivery models.
  • ITIL Foundation certification preferred.

Nice to Have

  • Experience with API integration for ITSM tools.
  • Knowledge of best software engineering practices.

Position Type and Expected Hours of Work

  • Full-time consulting position.
  • Up to 40 hours per week with flexible core hours.
  • Fully remote.

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